Shipping
The time frame for order delivery is divided into two parts:
Processing time: Order verification and packaging. Please allow 2–4 days for this step.
Shipping time: This refers to the time it takes for items to be shipped from us to you. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving our facility, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time (sometimes up to 30 days).
We know this can seem like a long time, but we want to keep shipping FREE for our customers and the e-packet option is the only way we can do that (trust us, we’ve looked…exhaustively). The limitations of this service are that sometimes it can be a little on the sluggish side, but so far our customer feedback has been in favour of FREE over fast.
By the way, thanks for being awesome people and pointing us in the direction you would like us to go for your shipping experience.